Refund policy
Thank you for shopping at ClassicKitClub. We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You may request a return within 14 days of receiving your item.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- It must also be in the original packaging.
To start a return, please contact us at contact@classickitclub.com with your order number and reason for return.
Once your return is approved, we will provide you with the return instructions and address.
Please note:
- Customers are responsible for the return shipping costs.
- We recommend using a tracked shipping method to ensure your item reaches us safely.
Refunds
Once we receive and inspect your returned item, we’ll notify you by email.
If your return is approved, your refund will be processed within 5–10 business days to your original payment method.
Please note that:
- Original shipping fees are non-refundable.
- Refund processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product. We’ll arrange a replacement or full refund at no additional cost.
Exchanges
We accept exchanges for items that are unused and in their original condition. If you would like to exchange an item for a different size, color, or product, please contact us at contact@classickitclub.com within 14 days of receiving your order.
Customers are responsible for shipping costs when exchanging items, unless the item is defective or incorrect.
Contact
If you have any questions about our return or refund policy, please email us at: